Dementia Support Services

Thinking Differently About Dementia (TDAD), is a 3-year National Lottery funded project, delivered by Agewell and Dementia Pathfinders, which provides community support for people in Sandwell with mild or moderate dementia and their family carers.

For the past few years, Agewell, in partnership with other local organisations, has been delivering highly successful specialist dementia services through projects such as Kingfisher Buddies and the Sandwell Dementia Navigator Service. TDAD is enabling our work to continue.

Seeking and receiving a diagnosis of dementia can be an anxious time for both the person themselves and their family. By contacting us you will not be left on your own to worry and wonder what to do next. Our Wellbeing Advisors are here to provide support and advice both in your home and at various groups tailored to suit your needs.

Our aims are to:

  • Support you in seeking a diagnosis
  • Be there to provide the support you need to take it all in
  • Guide you and your family through what can be done now to better prepare for the future
  • Encourage you and your family carers to take part in enjoyable activities in the community
  • Help you to make the most of your life after diagnosis

So don’t try to cope on your own, make an appointment with one of our Wellbeing Advisors who will come and visit you at home. Contact us on 0121 796 9333 or email:


Meeting Centres

TDAD plans to set up two Meeting Centres in Sandwell. The Oldbury Meeting Centre at Warley Baptist Church launched in March 2022 and is open every Tuesday from 10.30am to 3.30pm.

The Meeting Centre model originated in the Netherlands. The Association of Dementia Studies at the University of Worcester is helping organisations like Agewell to establish Meeting Centres in different parts of the UK to work with their communities to support people and families affected by dementia. These centres will be set up in ordinary community venues and will form the backbone of community-based dementia support across the country.

Research has shown that being able to talk to other people and have fun helps people to cope with living with the symptoms and changes that dementia brings. Each Meeting Centre will have a social club at its heart and everyone becomes a member of that club.

Call Agewell on 0121 796 9333 if you are interested in joining our Meeting Centres. Or pop in to Warley Baptist Church on a Tuesday to meet the team and see for yourself what we have to offer.

Sandwell Community Dementia Service

Agewell is delighted to also be part of the Sandwell Community Dementia Service (SCDS) which provides a single point of access for advice, information and support for people with a dementia diagnosis or health concerns, such as memory loss, and their families.

Commissioned by Sandwell Council and the Black Country and West Birmingham CCG, we’ve partnered with eight other local organisations to create a ‘provider collaborative’ which will deliver the service. Dementia Navigators work across the borough, with Dementia Advisors focusing on specific towns. Agewell’s Dementia Advisor, Jo Pegler-Hadlington, covers Rowley Regis.

Deb Harrold, Agewell’s CEO, explains: “This new service is for anyone living with the effects of dementia, their family and carers. It replaces the Sandwell Dementia Navigators Service which over the past couple of years has supported more than 800 local people. The aim is to help individuals gain a clear and early diagnosis of their condition before providing help which is specifically tailored to their needs.”

Living with dementia or health worries can be very worrying and can lead to feelings of loneliness and isolation. The support provided through this service is designed to empower and enable people to make informed decisions about the care that they, or their family member, receives so they can live a fulfilling life with dementia.

Navigators will be working hand-in-hand with a range of health and social care services so that families can be supported as early as possible. Each referral is made to a single point of access where a Dementia Navigator will look at a person’s individual requirements, before passing it to the Dementia Advisor covering that town in Sandwell.  The single point of access acts as the glue that holds everything together and provides a pathway to support people, enhancing their quality of life wherever they may be on their journey with dementia.

Councillor Maria Crompton, Deputy Leader of Sandwell Council, added: “We want the people of Sandwell to live well for longer. We are working with our voluntary and community sector partners to create community-based opportunities that will ensure the support is in place so that our residents can live healthy lives with their friends and families.”

Referrals can be made to the Sandwell Community Dementia Service by calling 0121 726 8543. Opening hours are 8.30am to 4.30pm, Monday to Thursday, Friday’s 8.30am to 4.00pm. To contact the Alzheimer’s Society out of hours, evenings and weekends please call 0333 150 3456.

Dementia Support Services News