Invaluable Support

John says he simply couldn’t have got through the pandemic without the support he received from the Community Offer.

“I was really bad last year and Nicola stuck by me,” he explains. “She put me in touch with Welfare Rights to make sure I was getting the right benefits and Sandwell Healthy Minds. I had been refused PIP (Personal Independence Payments) but Nicola provided a letter to go with my application and I was awarded it. She arranged food parcels for me and helped me get a new phone so I could do online shopping.

“During the lockdowns I spoke to her quite a few times each week. I don’t speak to many people but find Nicola easy to get on with. She’s gone above and beyond to get me the help I need. I don’t think I’d be where I am without Nicola’s help.”