In Their Own Words
Throughout the Covid-19 pandemic, Agewell has been providing wellbeing telephone support calls and online exercise classes for older people across Sandwell. Here’s some feedback from two of our clients which shows the difference we’ve been making...
A Happy Voice
Lorraine from West Bromwich says hearing a happy Agewell voice on the phone really lifts her spirits at the start of each week.
“Amy from Agewell calls every Monday to see if we’re all right or if we need anything,” says Lorraine. “She’s really lovely and I can tell she’s smiling. She tells me not to be afraid and I really look forward to her call. It’s so nice to know she’s there when there are so many things going on at home.”
Lorraine’s husband, Terry, who has Parkinson’s disease, has found it hard to cope during the pandemic. “Terry has struggled mentally with Covid and it’s affected him badly,” she says. “We’ve both been isolating as we live with my 92-year-old mother who has cancer and we’ve needed to shield her. Not being able to go out at all has accelerated Terry’s condition. He needs to interact with other people.”
Agewell’s online exercise classes and videos have been a big help. Lorraine explains: “We used to go to the exercise class at West Bromwich Leisure Centre. It would have been easy for Agewell to do nothing when the class had to stop, but tutor Alison has really gone the extra mile. She really cares about people.
“Terry and I do some of her live Facebook classes and use the videos too. We’re also in Alison’s WhatsApp group and know there are people out there who can help. We’re just taking one day at a time.”